Terms, Conditions & Policies
All orders placed by PayPal, BPAY, bank transfer or cheque must be paid in full prior to dispatch. Orders will not be dispatched if payment has not been received.
Orders placed by PayPal, BPAY, bank transfer and cheque will be cancelled if payment has not been received within 5 working days.
All prices shown on this site are in Australian dollars excluding GST. GST is calculated on the total order value and shown in the shopping cart.
Postage fees apply to all orders at a flat rate per order. For details, visit our Fast & Discreet Delivery page.
IMPORTANT: All images and product information on this site (the Content) are subject to copyright and are the property of Excitewholesale.com.au. You will only be granted permission to use images and product information for those items you have purchased from Excitewholesale.com.au. If you wish to apply for a wholesale account, please complete our Sign Up Application for review.
For NZ customers only (non-Australian deliveries)
New Zealand customers to this site warrant, understand and agree to the following:
* Customers will be liable for any customs charges, duties or tariffs for their destination country.
* If customs impounds the goods sent from us, the charges and/or cost of goods will not be refunded.
* If the goods are returned to us, the customer will be charged for shipping to the customer and back to us.
Your privacy on the internet is of great importance to us.
Because we gather certain types of information about our customers, we feel that you should fully understand the terms and conditions surrounding the capture and use of that information.
This privacy statement discloses what information we gather, how we use it and how to correct or change it.
You can find further information on our Privacy & Discretion page.
We use registration forms. Registration forms require users to provide us with contact information such as names and email addresses.
The users contact information is used to facilitate order processing for purchases in the future, as well as to contact users about new ranges and specials. Individual user information is never disclosed to third parties.
By emailing us users can request changes or to be removed from receiving future promotional emails.
Your details will be kept confidential at all times.
Your information will not be shared, passed on or sold to anyone outside of our business. This information will confidentially remain with us.
By entering your email address on any part of our website, you accept to receive news updates from us. If you do not wish to receive this information, please email us to remove your email address from receiving these communications.
Should subscribers and customers subsequently choose to unsubscribe from mailing lists we will provide instructions on how to do so in the said communications. On request, we will delete from the database personally identifiable information that has been submitted.
For these and other issues related to registration and promotions, please contact our friendly customer service team. Visit our Contact Us page for details.